Free delivery on cookware, saucepan sets, bakeware, kitchen tools & utensils

Delivery is FREE to all UK addresses. Items under 2kg in weight are usually dispatched by 1st class mail. Heavier items are usually shipped by next working day courier to most UK mainland addresses. For these addresses if cleared payment is received by 3.00pm, your item should be with you by 4pm the very next working day! For post codes BT, GY, IM, JE, PO30-41, AB 37-56, HS, IV1-56, 63, KW1-17, PA20-78, PH15-50, TR21-25, ZE1-3, we offer only a 2-3 day service. There is no extra charge for this service. Please note that only items under 2kg can be sent to BFPO addresses.

Where items are dispatched by courier, our couriers will send tracking info directly to your email address.

Please note: Next day delivery is not available on 'Special order' items - please see the relevant product description for delivery information.
If you have any questions relating to delivery of an item, please contact us here.

We want you to be entirely happy with the products you order. If within 30 days of receipt of your order you are not entirely satisfied you can return it and providing it is unused and in it's original packaging we will give you a full refund or exchange it for another product. Please note this does not affect your statutory rights as a consumer. Should you wish to return or exchange any item it would be helpful if you could contact us first as there are occasions when it may not be necessary for you to return the item.

Our registered office is:
20 Clifton Street,
Hull,
HU2 9AP.

We can be contacted on 01482 228106, or by email to kate

homeandkitchen.net or ian

homeandkitchen.net. We endeavour to answer all emails within 24 hours, and are usually much quicker; we are however a small family business and we can be very busy at times. Feel free to include a phone number in your email and we will happily call you back if necessary.

frequently asked questions:

Q. When is Ian going to get round to doing this bit?

A.Soon, very soon. Promise.

We are a small family run business, with a passion for quality and service. We believe that choosing the right cookware is a very personal experience - and we will always do our best to help you make the right decisions for your personal needs. We might be an internet based business, but we are run by real people who are happy to talk to you, and we'd rather give you our best advice than sell you something that is not the right choice for you. We even back that commitment with a 30 day no-quibble money back guarantee.

For your peace of mind we use fast secure payment processing via our Nochex Merchant Account. Nochex are the UK's leading independent provider of complete secure online payment services. You do not need to sign up for anything - just enter your card details and delivery information and that's it!

Payment can be made by Visa, MasterCard or any UK debit card. All prices are in pounds sterling and include VAT where applicable.